Vibe Properties are committed to protecting and respecting your privacy.

This privacy Policy sets out the basis on which we process and personal information we collect about you or that you provide to us.

About Us

This website is operated by Vibe Properties. For the purpose of UK data protection law, the data controller is Vibe Properties Ltd of 77 High Street Hanham Bristol BS15 3DG.

Information we collect about you

When you use our website, we automatically collect information about you, your computer or mobile device, your IP address and information about how you use our website and other websites.

Examples of information we collect and retain: –

Such personal and sensitive information includes: – your name, address, nationality, date of birth, national insurance number, contact numbers, photo identification, financial information. 

Information you provide to us

You can provide us with information about you by filling in forms on our website or by contacting us by telephone, email or otherwise. The information you provide to us may include your name, address, email address, telephone number and any other information you choose to provide.

Why do we collect and retain information on you.

For us to provide a service to you we are required to obtain information, without such information we may not be able to perform our duties in terms of contractual and legal requirements.

Sharing your personal information

We may share your personal information with third parties in the following circumstances,

Third parties may include: HMRC, Solicitors, Courts, Deposit Schemes, Council Tax, Department of Works and Pensions, Providers/suppliers. Where lawful claim exists, your details may be passed to Debtor Tracers & Debt Collection Agencies

Suppliers and subcontractors: We may provide your personal information to our suppliers and subcontractors who are providing services to us, or where necessary to provide a service, you have requested.

How we store your personal information

Digital data is held securely using password and data encryption techniques with other forms of data secured under lock and key. All data is held securely at UK locations.

We store your personal information for as long as is necessary for the purpose for which it is processed. These periods will vary depending on the nature of the information and your interactions with us.


What about cookies?

We and/or third parties use cookies and other tracking technologies on our website. A cookie is an identifier (a small file of letters and numbers) that is sent to your computer. Our website’s functionality will be limited if you configure your browser to reject cookies.

Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the website owner or others. Session cookies are temporary cookies that remain in the cookie file of your browser only until your browser is closed. They allow websites to link your actions during a browser session. Persistent cookies stay in the cookie file of your browser for longer (how long will depend on the lifetime of the specific cookie). For further information on cookies, including how to use your browser to block them and how to delete cookies already stored on your device, visit:

The following kinds of cookies may be used on this website:

Session cookies: These enable us to keep track of your movement from page to page and store your selections so you do not get asked repeatedly for the same information. They allow you to proceed through many pages of the site quickly and easily without having to authenticate or reprocess each new area you visit. For example, a session cookie remembers your shopping cart selection so you will have the items you selected when you are ready to check out.

Google cookies: Persistent cookies (up to four years we believe) are set in connection with the following Google services on our site and these cookies may involve certain information (such as your IP address and web address of the page you’re visiting) being sent to Google:

Google Analytics (“GA”): We use cookies to recognise and count the number of website visitors as well as providing other information about the visit such as duration, route through the website and what sites the visitor came from. This information helps us to improve the way our website works, for example by making sure users find what they need easily. You can specifically opt out of GA here. See below for other opt out routes.

More information and opt out: Click here for Google’s privacy policy and here for more information about the kinds of cookies placed by Google. Click here for information about how Google uses data from its partners’ sites or apps as well as different ways to opt out of Google cookies.

Cookie-warning cookie: This cookie takes note of whether you are happy to accept cookies on this website based on your response to the message which appeared when you first visited the website. This persistent cookie will remember your preference for up to 30 days.

By continuing to use our website, having seen our cookie notice, we assume that you consent to use of the cookies outlined above.

Links to other websites

Our website may contain links to other websites that are not run by us. If you follow a link to another website, please note that other websites have their own privacy policy, and we are not responsible for those policies or other websites content. You should check these privacy policies before submitting any personal information on these websites.

What happens if the way the information is proceeded should change

In the event we change our working processes or obtain additional information not covered by this privacy agreement we shall inform you within 30 days.

You have the right to withdraw your consent. You have the right to see the information we hold, update it, change it and delete it.

To assist us with your query in the first instance please contact our Data Controller. Please be specific in what you are asking us to do and why you wish us to do such. Provided such does not compromise our requirement to fulfil our obligations we shall assist according. In the event we are unable to fulfil your request we shall inform you as to why and what further complaint procedures are available to you. Such as your right to contact the Information Commissioner’s Office for contact details see

Contacting Us

Any questions relating to this notice our privacy practices should be sent to

77 High Street, Hanham Bristol BS15 3DR or